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Compliance

Sender ID Verification Guide

How to request, verify, and use approved sender IDs for bulk SMS and API messaging in Ghana.

Sender IDs identify your brand on outgoing SMS messages. Notifymore requires verification before customer-facing sends.

Why sender IDs matter

Recipients trust messages from recognizable names. Unverified or generic sender IDs reduce open rates and may violate operator requirements.

Required documents

Prepare your Ghana Card and business details. Upload documents securely during the sender ID request flow.

Approval timeline

Review times depend on document quality and operator checks. Track status from your dashboard sender ID page.

Using your sender ID

Once approved, select the sender ID when creating campaigns or pass it in API requests. The platform default sender ID is reserved for system use.

Troubleshooting rejections

Common issues include mismatched business names, unclear documents, or restricted sender name formats. Resubmit with corrected details.

Learn more in our FAQ or contact support.